IT Infrastructure Operations

The backbone of many companies is their information technology. Why? Because with a proper IT infrastructure in place, a business is able to automate important processes while also improving internal and external communication and using reporting to get a better understanding of how the company is functioning.

ARMA, a business and telecommunications consulting firm, provides IT infrastructure operations for government organizations and their affiliates. Through our IT tech support and management services, we are able to support clients in a number of different ways, including:

Help Desk Services – We provide a comprehensive support resource for your team members to call upon when they need help with any part of the hardware or software tools that they use to complete their work.

Data Entry – We help you reduce the investment of time required to enter important data into the right databases, which helps you improve operational efficiency and get more out of your resources.

Database Maintenance – From minor tweaks to complete audits, we understand what is required to keep your IT databases running at their optimized level of performance. This enables us to create and manage databases for you in all of the latest formats, including SQL, Oracle, and Access.

I would like to nominate Jerald S for the Promise Keepers Award. Jerry maintains a database of all purchases and disbursements of equipment for the DTS-2 project... Jerry takes his job seriously and is always available when needed. He is a valuable asset to the DTS-2 project.

Curtis L. H.

Impressive Information Technology Support Services

There are many different ways for our firm to assist government agencies and their affiliates in the IT world. In addition to our help desk, data entry, and database maintenance services, our team also helps with tasks like phone logging, certificate production and delivery, and the resolution of data discrepancy issues.

As a woman-owned small business, we emphasize service and personal attention for all of our clients. This emphasis is what has led us to have a wide range of past experience working on projects with high-profile clients, including the United States Coast Guard and the Department of Transportation.

Help your IT division get its most important tasks done at a reasonable price, which will give you more confidence about the success of your organization as a whole, by working with our specialists. We look forward to assisting you.

Contact us to learn more about building the infrastructure of your organization.